Contact information
Contact information
We are glad to help with sizing, fabrics, orders and deliveries.
F&D Limited
Unit 1804, 18/F, 88WL, 88 Wing Lok Street
Sheung Wan, Hong Kong
Email: info@tyronejacobs.shop
Phone: +852 28073679
Service hours
Monday to Friday, 9:00 to 18:00 Hong Kong time. Messages received outside these hours are answered on the next business day, and we normally reply within 48 hours.
Order questions
Please put your order number in the subject line so we can help faster. Orders are processed within 1 to 3 business days, estimated delivery is 15 business days from dispatch, a missing parcel should be reported within 7 days of the estimated delivery date, and damage should be reported within 48 hours of delivery.
Returns and sizing
Contact us before sending a return so we can confirm the address and the steps. Returns are accepted within 14 days of delivery. If you are unsure between two sizes, tell us your usual size and how you like a garment to sit and we will advise.
Business details
F&D Limited, Unit 1804, 18/F, 88WL, 88 Wing Lok Street, Sheung Wan, Hong Kong. This store is operated from Hong Kong and ships worldwide.